jkbd Privacy Policy
Your personal information is fully secure at jkbd. Read this policy to learn in detail how we collect, use, and store your information.
Our Commitment
jkbd believes that every user's privacy is a fundamental right. We are fully committed to the responsible management of your information.
Data Protection
All your personal information is secured with SSL encryption technology. We follow industry-standard security protocols.
Transparency
Where, why, and how your information is used — everything is clearly stated in this policy. There is nothing hidden.
Your Control
You can request to view, correct, or delete your stored information at any time.
Introduction and Applicability
jkbd ("we", "our", "platform") provides a premium online gaming service for users in Bangladesh. This privacy policy applies to jkbd's website jkbd.cam and explains how we collect, process, store, and protect the personal information of our users ("you", "your").
By registering on this platform or continuing to use the service, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please stop using our service and contact us.
This policy may be updated from time to time. For any significant changes, we will notify you via your registered email and the "Last Updated" date at the top of the page will be changed.
What Information We Collect
jkbd only collects information that is necessary to provide and improve our service and to ensure your security. We collect the following types of information:
2.1 Registration and Identity Information
- Full name and username
- Date of birth (for age verification — minimum 21 years)
- Email address
- National ID card or passport number (where identity verification is required)
- Bank or mobile financial service account information (such as bKash, Nagad, Rocket)
2.2 Financial Transaction Information
- Deposit and withdrawal history
- Payment method details (full card numbers are never stored)
- Transaction amounts and timestamps
2.3 Technical and Usage Information
- IP address and device identifier
- Browser type and operating system
- Cookies and local storage data
- Duration of site visits, pages viewed, and click patterns
- Login and logout timestamps
2.4 Communication and Support Information
- Live chat conversation history
- Email communication records
- Details of complaints or requests
Purpose of Data Collection
jkbd uses your personal information for the following lawful purposes:
- Account Management: To create, verify, and manage your account, including password recovery and security notifications.
- Payment Processing: To process deposit and withdrawal requests, verify financial transactions, and prevent fraud.
- Service Delivery: To provide you with access to games, bonuses, and a personalized experience.
- Legal Compliance: Age verification (21+), enforcement of responsible gaming policies, and compliance with applicable regulations.
- Customer Support: To resolve your questions and issues and to provide 24/7 support in Bengali.
- Security and Fraud Prevention: To detect unlawful activity, prevent misuse of multiple accounts, and maintain platform security.
- Service Improvement: To continuously improve our service by analyzing usage patterns.
- Marketing Communications: To send promotional offers and updates, subject to your consent.
Sharing Information with Third Parties
jkbd never sells, rents, or freely transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Payment Processors
To complete financial transactions, we share necessary information with payment service providers such as bKash, Nagad, and Rocket. These organizations follow their own privacy policies and use information only to complete transactions.
4.2 Game Software Providers
Game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Microgaming, NetEnt, and Ezugi may receive limited information in order to provide technical services. They use this information only to deliver gaming services.
4.3 Legal Requirements
In the case of a court order, a lawful request from a law enforcement agency, or any other legal obligation, we may be required to disclose relevant information.
4.4 Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred. If any such change occurs, we will notify you in advance and update this privacy policy.
Cookies and Tracking Technologies
jkbd uses cookies and similar tracking technologies to improve your browsing experience and to ensure the functionality of the platform.
5.1 Essential Cookies
These cookies are essential for the basic operation of the platform — such as maintaining login sessions, saving language preferences, and security verification. Without them, the platform does not function properly.
5.2 Functional Cookies
These cookies remember your preferences and settings so you have a better experience on your next visit, such as game settings and display preferences.
5.3 Analytics Cookies
We use analytics cookies to understand which pages are used most and how users navigate the platform. This information is collected in completely anonymous form.
You can disable cookies from your browser settings, but this may limit some functionality of the platform.
Data Retention Period
jkbd stores your information only for as long as it is relevant and necessary:
- Active Account: Complete information is stored for as long as the account remains active.
- Closed Account: After an account is closed, transaction records may be retained for a specified period to meet legal obligations.
- Marketing Information: Your information will be removed from marketing lists as soon as you opt out.
- Communication Records: Customer service communication records are retained for a limited period for quality control purposes.
Once the retention period ends, information is securely deleted or anonymized so that it is no longer linked to any individual.
Your Rights
As a user of jkbd, you have the following rights over your own information:
Right to Access
You can request to know what information we hold about you.
Right to Correction
You can request the correction of inaccurate or incomplete information.
Right to Deletion
In certain circumstances, you can request that your information be deleted.
Right to Object to Processing
You can object to the use of your information for marketing purposes.
To exercise any of the above rights, contact us at [email protected] or send a request via live chat. We generally respond to your request within 30 working days.
Data Security
jkbd treats the security of your information with the highest importance. We have implemented the following security measures:
- SSL/TLS Encryption: All data transfers between the website and servers are encrypted.
- Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
- Two-Factor Authentication: The ability to add an extra layer of security to your account.
- Regular Security Audits: Our systems undergo regular security testing.
- Access Controls: Only authorized staff can access information on a need-to-know basis.
- Secure Data Centers: Our servers are operated in data centers with industry-standard security.
However, transmitting information over the internet is not completely secure. Even though we ensure the highest level of protection, no technical system is 100% certain. If you suspect a security breach, please notify us immediately.
Protection of Minors
jkbd strictly provides services only to individuals aged 21 or older. We do not knowingly collect or process personal information from any minor.
Age verification is mandatory at registration. If we determine that a person under the age of 21 has used our platform, that account will be closed immediately and the associated information will be deleted.
If you believe a minor is using our platform, please contact us.
Marketing Communications
You can give consent to our promotional communications at the time of registration or at any time afterwards. These communications may include:
- Email notifications about new bonuses and promotional offers
- Updates on new game or feature releases
- Information about special occasions and events (such as Eid, Pohela Boishakh, cricket tournaments)
You can unsubscribe at any time by clicking the "opt-out" link at the bottom of any marketing email or by contacting us directly. However, transaction-related and security notifications (such as login alerts) will continue to be sent as they are an essential part of the service.
International Data Transfers
jkbd is an international platform and our servers may be located in various countries. Your information may be stored or processed outside of Bangladesh.
For international data transfers, we ensure that:
- All information is protected under the same high-standard security protocols.
- Adequate data protection laws or agreements exist in the countries receiving the data.
- Privacy agreements are signed with third parties.
Policy Changes
jkbd reserves the right to update this privacy policy as needed. For important changes, we will:
- Send a notification to the registered email.
- Update the "Last Updated" date at the top of the page.
- Display a clear notice on the platform for significant changes.
Continued use of the platform after notification will be considered your acceptance of the updated policy.
Have questions or concerns?
If you have any questions or concerns about this privacy policy, please get in touch with our team.
[email protected]
24/7 direct support available in Bengali
Replies are generally provided within 30 business days
jkbd.cam
Learn More
See the links below to learn about our other policies and terms.